Juan J. Zamora

Professional Journey

Sep 2023 - Present

Samsotech International

Business Development Manager

Remote

Driving business growth through strategic sales initiatives, product development, and e-commerce solutions. Leading cross-functional teams in technology and hospitality sectors.

Jul 2023 - Present

LVEXECUTIVES, INC

Principal

Self-employed

Executive consulting for hospitality technology, business development strategies, and digital transformation initiatives for luxury resort clients.

Jul 2022 - Jul 2023

MGM Resorts International

Lead Product Owner - Hospitality

1 yr 1 mo · Las Vegas

Led product strategy and development for hospitality systems across MGM's global portfolio of luxury resorts and casinos.

Sep 2014 - May 2022

Wynn Las Vegas

IT Product Manager

7 yrs 9 mos · Las Vegas Area

Managed complete IT product portfolio for Wynn Resorts, aligning technology solutions with business objectives across luxury hospitality operations.

Mar 2012 - Sep 2013

Zappos

Production Systems & Application Support Manager

1 yr 7 mos · Henderson, NV

Led technology departments, creating direction for production systems and delivering exceptional customer experiences through innovative support solutions.

Aug 2007 - Jan 2012

Wynn Resorts

Applications Support Manager / Project Manager

4 yrs 6 mos · Las Vegas

Managed BOH projects for Encore Tower development and led application support teams for mission-critical hospitality systems.

Oct 1997 - Nov 1999

Hotmail / Microsoft

Program Manager

2 yrs 2 mos

Program management for one of the world's first major webmail services during rapid growth phase.

1986 - 1998

Dialog Information Technology

Database Administrator

12 yrs

Early career foundation in database administration and information technology systems.

Consulting Services

Product Management

Full lifecycle ownership aligning cross-functional teams with business and customer goals. Expertise in hospitality technology product strategy and development.

Project Management

Planning, execution, and delivery of initiatives ranging from small programs to enterprise rollouts. Specialized in hospitality technology implementations.

Application Support

Operational stability and performance of mission-critical applications in hospitality environments. 24/7 support solutions tailored to resort operations.

Service Excellence & Core Competencies

Delivering premium, high-impact solutions with strategic vision and technical precision across industries.

Strategic Product Leadership

From concept to launch, we architect product strategies aligned with market demand, user needs, and business goals. We deliver roadmap clarity, agile execution, and measurable impact.

Business Development & Growth

We identify scalable opportunities, forge strategic partnerships, and build revenue engines that convert potential into performance—blending market insight with operational precision.

Hospitality Technology Integration

We modernize guest experiences through smart tech—from cloud-based PMS to digital check-ins. We bridge warmth and efficiency, ensuring every touchpoint feels intuitive and elevated.

Application Support & Infrastructure

We design resilient support systems that reduce downtime, streamline diagnostics, and empower teams with real-time visibility. Scalable, secure, and built for continuity.

Project Management Excellence

Whether Agile, Scrum, or Critical Path, we lead cross-functional teams with clarity, accountability, and velocity—turning complexity into momentum and delivering on time, every time.

E-Commerce Optimization

We build and refine online stores with conversion-focused UX, integrated logistics, and data-driven merchandising—turning browsers into buyers and transactions into relationships.

Customer Experience & Support

We craft support flows that are fast, human, and frictionless—from omnichannel help desks to AI-assisted resolution. Turning service into loyalty and feedback into fuel.

Product Development & Engineering Alignment

We align engineering sprints with market feedback, ensuring every release is meaningful, scalable, and technically sound—building with purpose and iterating with precision.

Why Choose Our Services?

We combine strategic vision with technical expertise to deliver results that matter for your business.